How This FAQ Works for You
Most questions we receive come down to three things: how to move money in and out, how to access your account on a phone, and what happens when something doesn't go as expected. We've organised this page around those real situations. Deposits through bKash, Nagad, and Rocket are the most common starting point — you open your wallet app, send to the
number shown in your account cashier, confirm with your PIN, and the balance reflects almost immediately. Withdrawals follow a short verification step where we confirm the wallet number matches your registered account details. For account access, the login flow uses a one-time PIN sent to your registered number, so you can pick up on any device without losing your session. Players in
Dhaka and elsewhere across Bangladesh reach the lobby the same way — through the browser or a saved shortcut on their home screen. If your question isn't covered here, our support team is reachable via live chat directly from the account menu.
- bKash
- Nagad
- Rocket